Tracking goods returned under warranty or those needing servicing or testing / calibration

Making sure the correct checks and work are carried out needs accurate identification of the items being handled.

Making sure that the right item is returned to the right customer can involve time consuming administration.

Using RFID to tag products before they leave the manufacturing process means that products can be identified and tracked whenever they return.

RFID tag is used in supply chain management Increasingly as an alternative to bar code technology. Although more expensive to use than the bar code stickers, RFID tags don't get dirty or fall off or require an unobstructed line-of-sight between the tag and the reader.

The unique identity of the tag ensures the process cant be hacked. More important, you get a secure, digital channel through which to onboard your customers with content like personalized instruction manuals, information about repair and replacements, and even cross-sell recommendations.